Page 12 - Corporate Health Check
P. 12

People Satisfaction



          Regular measurements are conducted of factors which
          predict trends or influence people satisfaction and morale
     1)
          such as absenteeism, sickness, people turnover, early          agree     disagree   don’t know
          leavers, levels of training, internal promotions, etc.

         The predictions of people satisfaction as above show an
     2)
         improving trend.                                                agree     disagree   don’t know
          My company can demonstrate that these results are
     3)   comparable with or better those of the competition, industry,   agree    disagree   don’t know
          or locality.
          Regular surveys are conducted covering the perception of
          at least 87% of full/part time people & 60% of contract
     4)   people on various aspects of the organization such as          agree     disagree   don’t know
          communication, management, facilities, training, quality,
          conditions, image, overall employee satisfaction, etc.

         The perception measures of people satisfaction as above
     5)
         show an improving trend.                                        agree     disagree   don’t know
          My company can demonstrate that these results are
     6)   comparable with or better those of the competition,            agree     disagree   don’t know
          industry, or locality.

          The company has a system which routinely ensures that the
          portfolio of people satisfaction measures is comprehensive,
     7)
          relevant, and accurate, and are these measurements             agree     disagree   don’t know
          incorporated into the operational routine.

          The results of the prediction values of people satisfaction
     8)   and actual perception surveys are made known to the            agree     disagree   don’t know
          people and are visibly acted upon by management.

          My company has a routine method for analysing the performance
     9)   of its predictor and perception measures, and it has established   agree   disagree   don’t know
          the causality and response loops for improving the requisite
          performance.

          Our organization has a method that measures performance of
     10)  response loops between relevant process owners and people value   agree   disagree   don’t know
          maps as well as its dynamics and the requisite performance shows
          improving trends.

     11)  My company has a method that measures the performance of the
          translation process that translates understanding of the people’s
          value map and its dynamics into process, code, and concept     agree     disagree   don’t know
          improvement and innovation and the requisite performance shows
          improving trends.

          Our organization has a method that measures the ability of the
     12)  organization to introduce new concepts into the people’s value   agree   disagree   don’t know
          map(s) and the requisite performance shows improving trends.



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