Page 2 - Corporate Health Check
P. 2
Corporate Health-Check
An abbreviated system capability assessment
On the following pages we present a corporate self-assessment tool based on
the criteria set of an Organizational Excellence Benchmark Framework.
This assessment also fulfils the requirements of an organizational system
capability assessment.
This ‘Corporate Health-Check’ is designed as a quick, informal, but powerful
checklist and an introduction to the appraisal methodology for a system capability
assessment.
This Health-Check will give a rough & ready assessment highlighting systematic
and process deficiencies, which either indicate substantial in- efficiencies and/or
real competitive & strategic minefields and ‘black holes’, all of which any organization
will be well advised to deal with as a matter of urgency in order to be able to survive
profitably especially in the current economic environment.
The framework is designed based on the conviction that any organizational analysis
has to consider the duality of enabler and results in enterprises – the enabler categories
1 – 7 create the conditions and environment for the results – categories 8, 9, 10 & 11
to materialize and to be planned rather than caused by windfalls, accidents and pure
good luck.
It also introduces our concept of sequent and consequent results 8, 9 & 10 being
sequent result criteria, 11 is the consequent result criterion.
During the assessment of the first seven categories emphasis should be put onto the
APPROACH.
That is to say, HOW we address the issue, and the same must be,
- sound (must address the area in question)
- systematic (must be a concerted effort, not a series of individual actions)
- reviewed (planned check of ‘are we doing the right things’ not of ‘are we
doing these things correctly’)
- integrated into ordinary business life (routine processes exist, process
owners are assigned and are fully in charge of process
management & execution)
➢ Every Approach must be implemented to all relevant areas