Page 5 - Corporate Health Check
P. 5

Management






         Our managers at all levels are knowledgeable, educated, and
         effective in providing leadership to their groups that supplies the
     1)                                                                  agree     disagree   don’t know
         inspiration, trust, and security to create and maintain a high
         performance environment.

         Our managers at all levels are knowledgeable, educated, and
         effective in facilitating their groups’ efforts to excel in their tasks
         by ensuring competency, providing a conducive environment,
     2)                                                                  agree     disagree   don’t know
         appropriate tools & resources, and by maintaining competency
         capacity.

         Our managers at all levels are knowledgeable, educated, and
         effective in creating strategic statements and strategic plans for
         their area of responsibility, and there is a process that ensures that
         these statements and plans address increased understanding of
     3)                                                                  agree     disagree   don’t know
         stakeholder values and their dynamics, validate and build dynamic
         purpose-maps rather than create a correlative measurement
         environment (so not building new KPI, CSF, etc.).

         Our organization has a process that ensures that the managers’
     4)
         abilities as above are reviewed and continuously improved.      agree     disagree   don’t know

         All managers are knowledgeable, educated, and effective in
         using statistical thinking as basis for assessing and implementing
     5)   process management (SPC) for their own work as well            agree     disagree   don’t know
         as the work of their group(s), and this knowledge and its
         application is continuously improved and reviewed.

         The behavior of all managers, by example and action,
     6)   demonstrates and emphasizes the values of our
         organization as well as the ‘code of conduct’, and both         agree     disagree   don’t know
         are commonly shared to throughout our organization.


         Our management team acts as and is perceived as a peer group
     7)
         by the majority of our people (>87%)                            agree     disagree   don’t know
         Our managers at all levels behave, in example and action, as
     8)   managers – i.e. provide leadership, facilitate and think strategically   agree   disagree   don’t know
         – rather than act as supervisors and administrators.

         Our managers at all levels have the ability to ‘see the larger
         picture’ and to take a ‘systems view’ rather than a micro-
     9)
         management and priority driven approach, and this ability and   agree     disagree   don’t know
         its application is reviewed and continuously improved.













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